Fun Facts About Russell Stover Candies
Below are some of of the more interesting questions we've received.
Where do I find the Russell Stover store closest to me?
Use our Find a Store feature to locate our own Russell Stover Candies stores and outlets across the country, as well as retail venues throughout the US, Canada and Puerto Rico..
What kind of sweeteners do you use in your sugar free
We use Maltitol, ACK (Acesulfame Potassium) and Splenda to sweeten our sugar free candies.
Do you have a toll-free number?
Yes. Our toll-free line is 1-800-777-4028. Customer Service Representatives are available to assist you
Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time. You're also welcome to email us anytime. We will respond to your comments and questions promptly.
Who is Adelaide?
She is the matriarch of our family owned business.
What is the shelf life of your product?
All of our products contain "Best Before" dating. It can be found
at either the end of the box (on the clear wrap) or in a best before panel.
We open date contrary to many of our competitors who like to keep you in
the dark. Since we still manufacture small batches of candy, we don't stockpile huge inventories of our candy.
How do you read the "Best Before" date?
The first three letters are the month and the two digits are the year
indicating when the candy is best purchased and consumed. We open code date
to give our consumers confidence they are eating fresh candy.
Have you cut down on the number of pecans in your pecan
No, not at all. We use large pecan pieces to give you better, nuttier flavor.
We try our hardest to spread them evenly, but if you feel your pieces do not
contain enough pecans, tell us. There is no accountant around telling us
how many to put on.
Do you donate to nonprofit organizations?
Russell Stover Candies works hard to give back to the communities which help
us so much. Employee groups throughout our company make decisions about
which charitable projects and organizations to support. The employee groups
are active where we locate our candy kitchens.
How do I make a suggestion for a new product?
Please use the Contact Us form.
I can't seem to find old-fashioned favorites
like Miniatures and Home Fashioned Candies at my local store. Did
you stop making them?
Yes, we did. We apologize for this inconvenience.