Contact Us

Russell Stover Chocolates is dedicated to providing the quality customer service and the irresistible chocolates you deserve!


Call Us:

  • Call

    Product Question?
    Please complete the Contact Us Form
    or call 800-777-4028

  • Call

    RussellStover.com Order Question?
    Call us 800-477-8683
    (M – F, 7:00 a.m. to 7:30 p.m. CT)
    Closed during all major holidays.

Email Us:

Email Please complete the Contact Us Form



Corporate Offices

Russell Stover Chocolates, LLC
4900 Oak Street
Kansas City, MO 64112-2702

Have A Question?

The answer may be located on our website:

Orders and Payments | Shipping | Products | Ingredients | Promotions | Rewards Club | Locate a Store | Email Sign Up | Update My Account/Change Password | Careers | FAQ Section




Whether you have compliments or complaints, you can count on us to listen.


Simply complete the Contact Us Form below for response within two business days.

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UPC code can be found on the bottom of product Manufacturing Code can be found on the product's cellophane as show in illustration
Illustration of UPC Code Illustration of Manufacturing Code