Shipping Information

See Warm Weather Shipping for details about cost and how we take care to ensure satisfactory delivery of your delicious order.

How orders are shipped

FedEx will deliver your order if your delivery address includes a street address. Deliveries may be sent to P.O. boxes and APO/FPO addresses only if they are within the 48 contiguous states. Shipping options include USPS Standard Shipping (usually 2-9 business days) and USPS Priority (usually 2-3 business days).

Please note that it can take 1-2 business days for processing before shipment. The estimated delivery date provided during check out includes order processing time.

Orders of $45 or more receive FREE Standard Shipping!*

*Please note: Outlet items & Gift Cards do not count toward order minimums or qualify for free shipping offers.

Additionally, warm weather shipping on most items will incur second day or next day shipping charges.

Warm Weather details.


FedEx Shipping Methods

During checkout, you will see available delivery options for every “ship to” address you specify, and an estimated arrival date. Choose the option that's best for you, and we'll handle the rest. We guarantee your order will arrive in satisfactory condition.

  • STANDARD SHIPPING
    Orders are shipped Monday through Friday. Saturday deliveries are available to residential addresses at no extra charge. During warm weather, Standard Shipping is available only on orders within a two-day destination of the FedEx Distribution Center in Nashville, TN. Standard Shipping orders typically arrive in 2-9 business days.

    See Warm Weather Shipping for details.



    Please note that it can take 1-2 business days for processing before shipment. The estimated delivery date provided during check out includes order processing time.

  • SECOND BUSINESS DAY
    Orders are shipped Monday through Friday. To ensure second business day delivery, orders must be place prior to 12:00pm (Central Standard Time). Saturday deliveries are not available.

    See Warm Weather Shipping for details about shipping during warm months.



  • NEXT BUSINESS DAY
    Orders are shipped Monday through Friday. To ensure second business day delivery, orders must be place prior to 12:00pm (Central Standard Time). Saturday deliveries are not available.

    See Warm Weather Shipping for details about shipping during warm months.



Shipping Fees

These fees are for FedEx shipments to a street address within the Continental United States:

Merchandise Total
Per Ship-To Address
Standard Shipping Second DayNext Day
Up to $ 19.99$ 8.95$ 22.95$ 38.95
$ 20.00 - $ 34.99$ 9.95$ 36.95$ 49.95
$ 35.00 - $ 44.99$ 9.95$ 36.95$ 49.95
$ 45.00 - $ 59.99FREE (you save $ 10.95)$ 44.95$ 54.95
$ 60.00 - $ 79.99FREE (you save $ 11.95)$ 49.95$ 69.95
$ 80.00 - $ 99.99FREE (you save $ 12.95)$ 59.95$ 79.95
$ 100.00 - $ 139.99FREE (you save $ 14.95)$ 69.95$ 89.95
$ 140.00 - $ 179.99FREE (you save $ 16.95)$ 79.95$ 99.95
$ 180.00 - $ 219.99FREE (you save $ 17.95)$ 89.95$ 109.95
$ 220.00 - $ 259.99FREE (you save $ 18.95)$ 99.95$ 129.95
$ 260.00 - $ 299.99FREE (you save $ 19.95)$ 109.95$ 149.95
$ 300.00 - $ 339.99FREE (you save $ 21.95)$ 119.95$ 169.95
$ 340.00 - $ 379.99FREE (you save $ 24.95)$ 129.95$ 189.95
$ 380.00 - $ 419.99FREE (you save $ 29.95)$ 139.95$ 219.95
$ 420.00 - $ 479.99FREE (you save $ 31.95)$ 149.95$ 249.95
$ 480.00 - $ 539.99FREE (you save $ 34.95)$ 159.95$ 339.95
$ 540.00 - $ 599.99FREE (you save $ 41.95)$ 169.95$ 369.95
$ 600.00 and overCall 1-800-477-8683 Monday through Friday, 7:00 a.m. to 7:30 p.m. Central Time.

Shipments to Alaska

Standard Shipping, Second BUSINESS Day and Next BUSINESS Day delivery options are available to Alaska except during warm weather. See Warm Weather Shipping Rules for details.

To ensure second business day delivery, Second Business Day and Next Business Day orders must be place prior to 12:00pm (Central Standard Time).

Shipments to Alaska incur an additional $35 surcharge per ship-to address to cover higher shipping costs and other fees.

Deliveries to remote areas may require additional delivery time.

Shipments to Hawaii

Second BUSINESS Day and Next BUSINESS Day delivery options are available to Hawaii year round. To ensure second business day delivery, orders must be place prior to 12:00pm (Central Standard Time).

Shipments to Alaska incur an additional $35 surcharge per ship-to address to cover higher shipping costs and other fees.

Deliveries to remote may areas require additional delivery time.

USPS Shipping Methods.

During checkout, you will see available delivery options for every ship to address you specify, and an estimate of when that shipment will arrive. Choose the option that's best for you, and we'll handle the rest. We guarantee your order will arrive in satisfactory condition.

Please note that it can take 1-2 business days for processing before shipment. The estimated delivery date provided during check out includes order processing time.

  • STANDARD SHIPPING
    Orders are shipped Monday through Friday and usually arrive in 2 – 9 business days. To ensure second business day delivery, Second Business Day and Next Business Day orders must be place prior to 12:00pm (Central Standard Time).

    During warm weather, Standard Shipping is available only on orders within a two-day destination of our Shipping Center in Cookeville, TN.

    See Warm Weather Shipping for details about shipping during warm months.



  • PRIORITY
    Orders are shipped Monday through Friday and usually arrive in 2 – 3 business days. During warm weather, Standard Shipping is available only on orders within a two-day destination of our Shipping Center in Cookeville, TN.

    See Warm Weather Shipping Rules for warm weather months.



Shipping Fees

These fees are for USPS shipments within the Continental United States:

Merchandise Total
Per Ship-To Address
Standard Shipping Priority
Up to $19.99$12.95 $ 19.95
$ 20.00 - $ 34.99$13.95$ 31.95
$ 35.00 - $ 44.99$ 13.95$ 31.95
$ 45.00 - $ 59.99FREE (you save $ 14.95)$ 38.95
$ 60.00 - $ 79.99FREE (you save $ 16.95)$ 42.95
$ 80.00 - $ 99.99FREE (you save $ 17.95)$ 51.95
$ 100.00 - $ 139.99FREE (you save $ 20.95)$ 59.95
$ 140.00 - $ 179.99FREE (you save $ 23.95)$ 68.95
$ 180.00 - $ 219.99FREE (you save $ 24.95)$ 76.95
$ 220.00 - $ 259.99FREE (you save $ 26.95)$ 85.95
$ 260.00 - $ 299.99FREE (you save $ 27.95)$ 94.95
$ 300.00 - $ 339.99FREE (you save $ 30.95)$ 102.95
$ 340.00 - $ 379.99FREE (you save $ 34.95)$ 111.95
$ 380.00 - $ 419.99FREE (you save $ 41.95)$ 119.95
$ 420.00 - $ 479.99FREE (you save $ 44.95)$ 128.95
$ 480.00 - $ 539.99FREE (you save $ 48.95)$ 137.95
$ 540.00 - $ 599.99FREE (you save $58.95)$ 145.95
$ 600.00 and overCall 1-800-477-8683 Monday through Friday, 7:00 a.m. to 7:30 p.m. Central Time.


Warm Weather Shipping

During warm weather, extra time is needed to prepare and ship orders, and not all delivery options are always available. Temperatures in the zip codes your order is shipped to help determine delivery options. An extra day of preparation is required for shipments during warm weather. Standard shipping is only offered as an option on points that are 2 days from the FedEx distribution center in Nashville, TN.

Standard and Second BUSINESS Day Shipping orders are shipped Monday through Thursday to residential addresses, and Monday through Wednesday to business addresses.

Next BUSINESS Day Shipping Orders are shipped Monday through Friday to residential addresses and Monday through Thursday to business addresses.

To ensure second business day delivery, Second Business Day and Next Business Day orders must be place prior to 12:00pm (Central Standard Time).

Please remember, we take an extra day to process and fulfill orders during warm weather months, When placing your order on our website the shipping date and arrive by date will be clearly stated when you choose your shipping method and again when you finalize your order. If placing an order with one of our representatives, they will inform you of the delivery options and at what day your order should arrive.

During warm weather, we take special care to make sure your orders arrive in satisfactory condition. Your orders are carefully packed in insulated cartons with iced gel packs to help keep your candy fresh. You don't pay extra for these special packing materials.

Arrive-By Date

During checkout, you may request an arrive-by date — a date by which you'd like your order to be delivered. Please note that requesting an arrive-by date does not guarantee that your order will arrive on the specific date you request. Circumstances beyond our control make it impossible to guarantee delivery dates. But be assured that we will make every effort to fulfill your arrive-by date request.

An arrive-by date may be requested up to 90 days from the date you order.

Refusals

Please don't refuse our shipments. Note any possible handling or heat damage to the FedEx delivery representative if possible, and contact a Russell Stover’s Customer Care representative at 1-800-477-8683. We fully guarantee our products. We will settle any damage disputes with our carriers and will gladly replace any damaged product.

Questions?

Call 1-800-477-8683. Our Customer Care Team is available to assist you Monday through Friday, 7:00 a.m. to 7:30 p.m. Central Time.