Customer Care Team for Russell Stover Chocolates, Whitman's and Pangburn's

Thank you for your interest in contacting us. To keep our employees as safe as possible during COVID-19, we’re currently operating with a limited team. Your inquiry is very important to us and we will respond to you as quickly as possible. We apologize for any inconvenience and thank you for your patience.

Customer Service

Russell Stover Chocolates, LLC
4900 Oak
Kansas City MO 64112-2702

Find a Retail Shop near you

To place an order or ask a question about a online or mail order:

  • CALL: 1-800-477-8683, Monday-Friday, 8:00 a.m.-5:00 p.m. Central Time.
  • FAX: 816-855-2356

To share feedback about our products

Call Monday-Friday, 8:00 a.m.-5:00 p.m. Central Time:

  • Russell Stover: 800-777-4028
  • Whitman's/Weight Watchers: 888-311-3723
  • Pangburn's: 888-311-3734